Try to find something better. - Sales Representative Verizon Employee Review

2.0
12 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits, quick "time-off" accrual, co-workers are usually great. The company is great if you dont work the retail side of it. Verizon has a strong infrastructure with FiOS and other home internet products. But the wireless side is a sinking ship.

Cons

Understaffed, Constant changes with products and services that managers force you to sell to customers, (even if they are not interested). You are not just "sales".., 80% of the time its customer service because of Verizon's outsourced and untrained, customer service from overseas... The system we use is getting worse by the day. The disconnect between corporate and the retail stores will be the downfall of VZW retail.

Explore other reviews about Verizon

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All