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VerticalResponse

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Talented Employees faced with Disastrous Management - Anonymous employee VerticalResponse Employee Review

2.0
20 May 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees were nice, interesting, talented people who were a joy to work with. The neighborhood is cool and company events were generally enjoyable.

Cons

Upper management is completely clueless and did not appear to have even a basic grasp of the company's purpose / vision even after being in charge for years. It's questionable as to why a company with 100 employees needs to have C-Level, VP Level and Director level management. How many layers do you possibly need between the CEO and a department of nine people? The result of all these layers of management is meeting after meeting after meeting. I spent at least 20 hours a week in meetings (this was not abnormal for any employee) as this made management feel like they were busy doing something. If you look at this site, you'll see there are 18 positions currently available. This is not because the company is rapidly growing. It's because roughly 50% of the staff quit since the beginning of 2010 and are continually needing to be replaced (in some cases, individual positions have had to be replaced multiple times). Losing half your staff -- many of whom, like myself, worked there for years and years -- is devastating. Yet management has changed nothing.

Explore other reviews about VerticalResponse

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very accommodating to the needs of employees

Cons

didn't focus on fixing issues that where constantly brought to them

3.0
4 Feb 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone I work directly with is lovely. Some of my best friends in the city are co-workers. The environment is laid back, and if you're under the right manager, you will be encouraged to learn new things and develop your career. I really appreciate that I don't have to dress up fancy to go to work, and of course no one can complain about all day access to free wine and beer. The parties, of course, are awesome.

Cons

I'm making well below market value of my job position, probably because I was gleaned from tech support. They were able to justify paying me at least $15K below the going rate for someone in my field because of this, I suppose. Top management doesn't seem to listen to, (or seek the knowledge of?), employee expertise. The marketing team is constantly pushing stuff out the door before it's ready, meaning that we give customers a poor experience because someone wanted to be able to check off a goal on their quarterly report. Department heads really need to learn how to play nice with each other and work collaboratively.

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