Fun remote work environment but slow processes - Anonymous employee Vetsource Employee Review

4.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, good benefits, generally fun place to work, nice people

Cons

Complicated business structure, lackluster onboarding process, tickets and enhancements take a long time to be triaged or fixed

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Vetsource Response
1mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful that you highlighted our benefits, work environment, and our associates!

Explore other reviews about Vetsource

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Management support

Cons

None, it was a great place to work

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Vetsource Response
3mo
Thank you for taking the time to provide your experience working at Vetsource! We are grateful that you highlighted our work-life balance and management support.
5.0
26 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Cons

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

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Vetsource Response
7mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
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