Pros
I enjoy working at ViaSource Solutions because it gives me an opportunity to help people obtain products that improve their health and quality of life. Knowing that someone's pain and discomfort will be alleviated because of the work I do is very rewarding. I also enjoy being part of the team I work with...we share information and help each other out with challenging situations and questions. My supervisors are very knowledgeable and always ready and eager to help us with any problem that may arise. Working from my home office is also a great perk for me! Thank you, VIaSource Solutions!
Cons
When a caller inquires about a product that he/she is very eager to get and their insurance coverage is not a match, that is a disappointment. That disappointment is made better by the fact that in most cases, an alternate product will prove beneficial to the caller, so we process the call for the eligible products.