4 managers in 3 months and they still dont learn. - Manager Viaggio Hospitality Group Employee Review

The team is highly resilient and entirely self-taught. Because there is no functional management support or initial training, the staff has become experts in their roles by necessity. Peer-to-peer collaboration is the only reason the operation remains functional.

The primary challenge at this company is a management layer that lacks foundational knowledge of the industry and the day-to-day tasks they oversee. There is a frequent and noticeable disconnect where leadership attempts to provide "training" to subject-matter experts that is logically flawed and contradicts basic industry standards. Watching management insist on incorrect methods is often an unintentional source of embarrassment for the leadership, as the staff is far more experienced than the person giving the instructions. The lack of professional decorum and emotional regulation creates a volatile atmosphere. Decisions are often made without basic reasoning, leading to a "backwards" environment where the most qualified people are supervised by those with the least understanding of the work.

Good food and teammates, good tips

toxic management, lack of accountability