Sales Associate - Sales Associate Victoria's Secret Employee Review

5.0
6 Dec 2008
Recommend
CEO approval
Business outlook

Pros

The best reason to work for Victoria's Secret stores is the discount at all of the stores operated by Limited Brands. These stores include stores commonly found in most malls such as Express, Limited, Limited Too, Bath and Body Works and Henry Bendel. Victoria's Secret also provides their employees with discounted or free merchandise, which is usually the newest bra. They have a very great management team and employees want to work together in order to sell more and promote their sales and culture. Overall, Victoria's Secret Stores is a great place to work and most people like it too.

Cons

Some of the downsides of working at Victoria's Secret Stores are downsides common to most retail type stores. Employees working in a retail location with direct contact with the general public have to interact with customers on a daily basis who are sometimes not always friendly. Also, since it is a retail position, the hours can be unpredictable and conflict with the times that most other people are off of work enjoying their leisure time. On the other hand, this could be a perk for someone who is in school or looking for another job to supplement their existing income.

Explore other reviews about Victoria's Secret

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Easy retail job for beginners

Cons

long and slow hours at times

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

See reviews by: Helpful|Rating|Date|All