Was good, but declining - Live Chat Agent Victoria's Secret Employee Review

While the supervisors are great, anyone above them could be a bit better. They were offering a lot of unpaid time off because they said we were “slow”, but we never were. You are expected to answer 3 chats at once doing multiple things and it’s like a 2 person job. It was getting to the point where we weren’t getting any hours and they never gave us 40 even though we were full time. They were piling more and more work in us in chat and upping the expectations and the pay was absolutely not worth it. I think the company is declining and it’s not getting any better.