There are many pros for working at Viking. Their training is extensive. I feel the branch wants to see you succeed. The company has taken a "servant" leadership approach, which gives all employees the platform to voice their thoughts and opinions.
Cons
Benefits package is terrible at best. The pay is far below the rest of the industry. The overall trajectory of the company seems to be sales oriented, giving little to no rooms for quality service, all the while punishing the long term customers with price increases for staying loyal.