Pros
- Excellent Health Benefits
- Stable work environment
- Guaranteed hours
- Hospitality specific perks
Cons
- Immediate management is bias and spiteful
- Poor work atmosphere with managers discussing other employees in their absence, complaining openly about personal issues, and having "inside" conversations in a non-universally spoken language with certain employees in the presence of the entire team
- Unrealistic goals
- Little training and no sales training despite being reviewed and scored on sales performance
- Changes in operations and procedures happen frequently and are not well-communicated. No standard method of delivering information to all employees (such as email, memo, etc.)
- Upper management is aloof and has little to do with peripheral staff
- Level of grading for reviews is not uniform and fluctuates from person to person. There is no standard by which to grade every person equally and without bias.
- Preference is given to certain employees for holidays, work days, and regular days off (despite the job description mentioning no one gets preference)
- Regular employees are delegated management/administrative duties without pay, recognition, or consideration for their regular work load
- Managers frequently display an unprofessional demeanor by using inappropriate office language, gossiping about other employees, and sharing personal opinions of their own subordinates with other employees.