Consistent Red Flags - Customer Service Visual Comfort & Co. Employee Review

Thank you for taking the time to share such detailed feedback about your experience. We appreciate your recognition of our compensation, workplace environment, and the opportunities available for those who proactively seek growth. We also take your concerns seriously—particularly around workload, training, cross-department communication, and support within Customer Service. As we’ve continued to grow, feedback like yours reinforces the importance of clearer direction and stronger onboarding and training. Regarding communication and leadership during difficult moments, these situations are never taken lightly, and we continue to reflect on how we can lead with greater empathy and transparency. Your feedback has been shared with leadership and is part of our ongoing efforts to improve how we support our teams as the company evolves. We appreciate the time you spent contributing to the organization and wish you continued success moving forward. Visual Comfort and Co. Management Team