4.0
18 Dec 2013
Current employee, more than 5 years
Buffalo, NY
Recommend
CEO approval
Business outlook
Pros
It's really a great opportunity here for anyone that wants to work hard, learn a lot, and be promoted based on recognition of hard work. Continuous learning. Company places a premium on certifications in an effort to maintain in front of the curve- so class time and certifications comprise a major percentage of my work time.
Cons
long and unpredictable hours and last minute travel expected which takes away from personal life. Attrition rate for entry level positions is rather high and work day is regimented. Customer service, help desk, and support staff leave the second their shift ends and they are required to keep time logs.