Management is cold and unwilling to help. Whatever they tell you when they hire you, dont believe it. We were told max 60 clients when hired, then changed to 80. Now people are at over 100 clients and are getting in trouble because they can't keep up. The pay they offer it below standard. They do not pay enough for the work they give you. More than one person has gone on FMLA due to being burnt out. Work here if you want to cry every other week while being threatened with a PIP. I wish I could say something positive, but I truly dont understand why I am here anymore and regret taking this job. $25 an hour is a joke and you are worth more than the caseload that comes with it. $25 an hour doesn't even cover the awful health benifits. In the end they look at you and see $$$ not an employee.