Great in the beginning but not for me - Account Associate WM Employee Review

3.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The team of associates was fun and supportive. Monthly commissions make the job worth it. I improved my ability to sell and client retention skills.

Cons

Leadership did not know how to speak with and support their employees. There was a lack of trust and micromanaging. The work environment and angry customers can make it easy to burnout.

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WM Response
3mo
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.

Explore other reviews about WM

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support with onboarding. Remote work. A lot of opportunities for learning.

Cons

Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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