Not a desirable place to work, just a job but not a career. - Inside Commercial Representative WM Employee Review

1.0
10 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Weekly paycheck and monthly incentive

Cons

Weak leadership that micromanages their employees, yet has no idea what it's like to work on the front line. It's all about the almighty dollar and cutting costs. Neither the local MA nor corporate really cares about their employees, even those who have worked long term and been loyal and "engaged" with the company for years. Policies, procedures, and department infrastructure always changing without notice, not much promoting from within due to politics, HR does not know what they are doing, complete disorganization, and employee disrespect. This year sick days were eliminated so any unscheduled time off is reprimanded- this is not conducive to working parents and very un progressive for a Fortune 200 company. Customer service and Operations do not have the same visions and contradict each other, customers have to call in many times for complaint resolution. The list of cons could go on and on.... It is a job not a career working here.

Explore other reviews about WM

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support with onboarding. Remote work. A lot of opportunities for learning.

Cons

Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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