If you love bad management decisions, favoritism/special treatment, & NO promotions from within, this place is for YOU!! - Residential Driver - Swing WM Employee Review

1.0
15 Jun 2014
Recommend
CEO approval
Business outlook

Pros

The only positive thing about working here is the paycheck you'll receive every week.

Cons

WM hires managers who have no industry knowledge and no experience doing the job in which they're directly supervising, which in turn leads to poor management decisions in routing & logistics, which is just unprofitable for business. Management also is not competent enough to analyze the data that is given to them through the onboard computer system being utilized. The "lead" driver(s) play favorites and provide special treatment to their friends/buddies. There are absolutely no checks & balances in place with WM. Also, the managers will encourage you to be safe and take your time so you can follow all of the rules, but then harass you when you don't hit your unrealistic efficiency goal. The company claims to be a "military-friendly" employer, but unless you're retired and no longer have any military obligation, this is completely untrue. Managers AND coworkers will complain and harass you when you have to miss work for military duty. The company has tried to fire me TWICE relating to my military duty, but I've gotten my job back because of USERRA and through use of the ESGR. It makes for a completely hostile work environment knowing that I have a giant bright target painted on my back.

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WM Response
12y
This isn't what we like to hear, and appreciate you sharing this feedback. We want the chance to improve across our enterprise. If you have an ethics or integrity concern, you can make an anonymous report using the WM Integrity Hotline at 1-800-265-938.

Explore other reviews about WM

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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