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      WM

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      WM reviews

      Solid place - Route Manager WM Employee Review

      3.0
      1 Apr 2021
      Route manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Money is good as long as you hit your metrics. The company as a whole cares about employees and retention. Guaranteed 40hours through the pandemic for all hourly employees.

      Cons

      Work life balance is not great. Often have an Alternating scheduled start time (I.e. 3:30am for 2 weeks, then 9:00am for 2 weeks). You never have a consistent schedule. Senior Leadership talks out of both sides of their mouth. No room for autonomous or creative decision making. Many things are very black and white. Many KPIs make it difficult to treat employees well.

      avatar
      WM Response
      4y
      Thank you for your review. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We’re sorry to hear you felt over-worked at times. We’re happy to hear about your mostly positive experience while working for Waste Management.

      Explore other reviews about WM

      5.0
      30 Apr 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      4.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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