Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      WM

      Engaged employer

      WM reviews

      Don’t stay for more than a year - Customer Service Representative WM Employee Review

      3.0
      26 Jun 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to work for. The benefits aren’t bad especially the 401k & education benefits. A little more lenient than other customer service jobs

      Cons

      Customer service job is extremely stressful due to the constant moving of the goal post, lack of training, extreme micromanagement and constant changing policies.

      avatar
      WM Response
      12mo
      Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

      Explore other reviews about WM

      5.0
      30 Apr 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      4.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

      See reviews by: Helpful|Rating|Date|All
      Related searches: WM jobs | WM salaries | WM benefits | WM interviews | WM conversations
      WM reviewsWM Customer Service Representative reviewsWM review