Pros
- Compensation can be fair for certain roles, though uneven across the organization - Some employees still care deeply about doing the right thing for customers - A legacy of service that once inspired genuine pride - Flexible hybrid arrangements in some departments
Cons
The organization has been in steady decline since 2023. Frequent workforce reductions have left teams thin, uncertain, and disengaged. With 2026 budgets now set, there are rumors of additional cuts before year-end, repeating the same pattern seen during the 2023 holiday season. Employees are tired. Very few of us feel motivated or connected to the company’s new purpose statement. Most are here for the paycheck and quietly searching for better jobs. Leadership frequently references culture and collaboration, yet the day-to-day experience feels increasingly transactional and detached. Internal messaging consistently emphasizes progress and optimism, but employees rarely see tangible improvement. The result is a growing disconnect between perception and reality. Even initiatives meant to inspire often come across as performative rather than authentic. The culture that once made this organization special has eroded. Politics and fear still shape most decisions, while middle managers lack the authority or support to advocate for their teams.