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      WPS Health Solutions

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      WPS Health Solutions reviews

      Only a way to pay bills and have medical benefits for family - Customer Service Representative III WPS Health Solutions Employee Review

      2.0
      27 Nov 2011
      Customer service representative iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits package. Decent wages.

      Cons

      Forced overtime. Minimum training. Rule changes years after the incorrect procedures have been implemented and practiced. Infsiss on number of calls and not customer service. Not there to help the customer, only to take the calls.

      Explore other reviews about WPS Health Solutions

      5.0
      7 Jul 2025
      It department
      Recommend
      CEO approval
      Business outlook

      Pros

      When I started here, I was in the help desk. Manager was great to work for, was supportive of my professional development, helped me learn other skills beyond help desk. Pay was above average for the industry. Wiki was well done, didn't have to learn 'tribal' knowledge. I had the ability to move up into other departments if I wanted and advance my career.

      Cons

      The health insurance could have been better.

      3.0
      27 Jun 2026
      Claims processor
      Recommend
      CEO approval
      Business outlook

      Pros

      The remote work life balance.

      Cons

      Company loses contracts and lays off people.

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