Excessive Stress with more importance on table turn over for profit instead of customer service - Unit Manager Waffle House Employee Review

1.0
19 Jun 2014
Recommend
CEO approval
Business outlook

Pros

I believe there are no Pros to this job

Cons

As a manager I would put up to 100 hours in a week. They have no assistant manger and this means you as a manager must always go back at night to do the shift change. You also receive calls 24/7 for questions or issues due to no management staff when you are not there. Excessive stress for the pay they offer. I ended up in the hospital and they were upset about this

Explore other reviews about Waffle House

5.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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