Watch Your Step - Information Architect Walgreens Employee Review

2.0
17 Sept 2010
Recommend
CEO approval
Business outlook

Pros

There are opportunities to be involved from the ground up in one of the most visited websites in the world (400th). Walg has instant name recognition natoinally, if not internationally.

Cons

Business stakeholders are privileged, old guard and are not in touch with usability. "Agile," as elsewhere, does not mean scalable, it means bare-knuckled hurry up and get it out there - or else. There is consequently no deep understanding of process, because you have to care deeply about your web product to develop a process that truly (and not just in name) enables quality workmanship. The business analysis component is in disarray. This follows, since this function, at core, is ideally an arm of business strategy. Those close to the stakeholder side of the house will find stakeholders largely undisciplined ideators who don't understand the process of evaluating and implementing an idea - and then evaluating the implemented idea. They are driven by arbitrary timelines that, if accomplished, mean bonuses. The timelines have no relationship to the real time it takes to deliver a quality product. There is no UAT. Usabliity testing is in its infancy, although the shop has state-of-the-art equipment to accomplish this.

Explore other reviews about Walgreens

5.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Consistent work, as well as good coworkers.

Cons

Extremely busy. Particularly during sunday brunch.

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gave me decent pay. Bought us little gifts and food at holidays.

Cons

Gave away one of my paychecks to another employee and refused to reimburse me because of issues with "their bank." My RxM created a hostile work environment showing clear favoritism for employees. Eventually, HR got involved, and I was no longer scheduled with him. I did not ask for this change, and actively resented it, because now I had fewer hours, meaning less pay on top of the $500 corporate had already stolen from me. They had no interest in training me or anyone else to become certified as promised. Over and over again, they hired people, ran out the time on their licenses, and let techs choose between paying to get certified elsewhere, or losing their jobs. The only thing Walgreens was passionate about was convincing patients that they couldn't even provide their regular medications to get vaccines. Often unneeded. The "patient care" calls are blatant and illegal marketing for vaccines, since Walgreens makes it next to impossible for a patient to opt out of it. I would NEVER get my medications here after seeing how poorly everything is managed, how unethical company policies and patient health were regarded, and how mistreated the staff were.

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