Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Walgreens

      Engaged employer

      Walgreens reviews

      Good opportunities - Customer Service Representative (CSR) Walgreens Employee Review

      5.0
      4 Jul 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours, friendly customers (especially the regulars), good pay. Opportunity for FT or other advancement if you’re motivated. Great store to learn retail. Excellent employee discount and customer rewards program is also awesome.

      Cons

      Return policy is much too lenient and needs to change. Surely this contributes to needless shrink in store profits. Customers also take advantage of the policy — buy makeup or food, try it, then return it. Due to rampant theft, many products are now locked up, so employees are constantly being asked to unlock plexiglass cases for customers. Theft is the new reality in today’s inflated economy, but it’s truly a shame. No pro-rated PTO benefits for part-time is a drawback.

      Explore other reviews about Walgreens

      5.0
      16 Jun 2026
      Shelf stocker
      Recommend
      CEO approval
      Business outlook

      Pros

      The management is accommodating and doesn't ask of to much.

      Cons

      At one point the heat was out during the winter, but i'll say that this was only for about a week.

      3.0
      25 Jun 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

      Cons

      Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Walgreens jobs | Walgreens salaries | Walgreens benefits | Walgreens interviews | Walgreens conversations
      Walgreens reviewsWalgreens Customer Service Representative (CSR) reviewsWalgreens review