Your treated better in hell - CSA - Customer Service Associate Walgreens Employee Review

1.0
5 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Schedule is flexible and good discounts (most of the time)

Cons

Where to start, this is directed at the corporate structure more then it is at the store level. You get p@ss poor hours due to how corporate can't seem to find a way separate pharmacy and the retail portion of the store, store hours are determined by how many customers patients/customers exclusively use our pharmacy for prescriptions and if the pharmacy is short staffed they can pilfer the retail portions hours for themselves so they don't go over hours and leave the rest of the store with a skeleton crew to run the day to day operations. The pay is ridiculous, not really competitive at all, they pay minimum wage to start and its almost impossible to get a raise because of the convoluted system of how they determine who gets a raise, spoiler, only one person per district per job title gets a raise yearly and that's determined by a panel of managers and their district manager and they vote on employees by level of accomplishments, this wouldn't be so bad if not just one person per district gets a yearly raise. Store level employees are run ragged because there isn't enough help to get the ever increasing amount of work that needs to get done, we get three deliveries a week and one of these deliveries is a truck that needs to be hand unloaded, most of the time it's 400 plus pieces with only 2 people unloading. Most of the time there is only 3 people at any given time putting deliveries away and that number drops to 1 during the closing shifts. They expand our hours and refuse to give us more to compensate that change, there is way, way, way more to gripe about and i think i ranted enough

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5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

So far so good I don’t have too many problems on the job. I actually like going in every day..

Cons

The only cause of the cons that come with a job with people don’t come into work.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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