Rampant Nepotism, Toxic Culture - Anonymous employee WalkMe Employee Review

1.0
21 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great place to grow and contribute. But WalkMe has gone down hill over the last few years, and is now a very toxic place to work.

Cons

There has been so much turnover and departure by senior leaders - really good people in high level positions aren't staying here. This is a problem at the very top. The CEO has brought in multiple new C-Level leaders over the last 18 months. These C leaders proceed to turn their org completely inside out - walking great people to the door as they open up new positions for their pals. The CEO keeps letting it happen. He doesn't care about protecting the good people that have given this company so much. There have been multiple layoffs since January this year, despite the CEO standing in front of the entire company after the first round saying "this is it, we won't have anymore layoffs this year." Multiple times they have hired people into newly formed roles, only to lay them off a couple months later. Always a knee jerk reaction to low sales performance. The product is considered a 'nice to have' by most companies, so it's tough to sell. The culture is a massive party culture, lots of drinking. CEO only cares about the team in Tel Aviv. If you're not one of the insiders/pals of a C-level, then you won't grow here. They put out a "org health" survey, and ask you to be really honest - but then you are retaliated against for providing candid feedback. There is no sense of inclusion or belonging here - and barely any diversity. Shortly after laying off 30% of her team, one of the "People Leaders" boasted about getting a big promotion for herself.

Explore other reviews about WalkMe

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company culture, fast pace, and opportunity to learn and build. Salary and bonus structure.

Cons

Product and sales need to listen to delivery. The delivery teams are seeing the product in the field and accumulating valuable feedback. Unfortunately, it's not always well received.

4.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very respectful and kind people. I feel supported in my career path. Very amazing customers, knowledgeable and open to learning Fairly good training, though go getter mentality is definitely needed in this role. Consistent feedback on tickets which is helpful for improving communication, but not necessarily for better training on product knowledge Support is led by veteran support members so whenever changes are being made, they are very knowledgable, technical, and considerate of the whole team top down.

Cons

Paid hourly with low base pay, though working holidays, overtime and off hours can make up for it. Protects my hours though so this may be preferred No yearly COLA raise, everything is merit/performance based. There are quarterly bonuses that reflect department performance Mixed experience with managers' level of communication and engagment for career growth Out of date docs, knowledge is often passed from experienced support and product members At times feels like a lot ticket triaging and scheduling. Stressful to keep online statuses on and working in live queue Diversity is severely lacking in leadership roles Sometimes feels like the more good work you do, the more work you get in return. As any support jobs, the tickets are never ending.

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WalkMe Response
3mo
We truly appreciate your detailed feedback, and everything you do to make WalkMe a great place to work. We are glad you feel that WalkMe is a place where you can thrive and grow your career. We encourage you to speak with your direct leader and/or your HR Business Partner to discuss some of the specific issues you raised- they are here to support you! We are always striving to do better and appreciate all of your thoughts.
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