Toxic Micro Management Culture with terrible work life balance - Sales Executive WalkMe Employee Review

1.0
25 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good platform but customers do not need most features and the competition is catching up with useful innovations. Competing companies with similar tech are offering their platform for a much lower price point.

Cons

Walkme is run and resourced as essentially two separate businesses: the Americas, Europa/APJ. Whilst the US has a strong leadership and is running well, the International business is comically poor. The leadership in the International business has clearly never expanded a scale up in Europe before. • Most talented employees last no more than 18 months and then realize this is one of those career mistakes that needs to be moved on from quickly. I will leave also asap. • AEs do not like Micro Management and Micro Reporting. Me neither. • The processes are badly designed (especially for a company who claims that they improve their customers processes) and leave all the work for the AEs. I never had such a high workload with such small chances to earn my variable commission. One could potentially tolerate a bullying nature if execution was exceptional and winning deals a home run. • Although I worked for other small companies, I have never seen such a wild west behavior within the European sales territory. Without any discussion, they take accounts from you although you have been working on them intensively. • Don’t express your opinion if you don’t agree with the management team. Otherwise, it feels like you will be the next person to be exited if you speak out or do not say the right things. • There is a lack of empathy in Europe towards Non-Israeli employees and customers. • Walkme is notoriously late paying out commissions. • If you resign, you better have no outstanding commissions. People are getting fired without industry-appropriate severance pay.

avatar
WalkMe Response
2y
We appreciate you taking the time to share your experience with us. While we don't agree with everything said, we're always looking to improve. We're proud of the amazing things happening at WalkMe, like our strong promotion rates and the investments we're making in our people. 25% of our EMEA sales team moved up last year - that's huge! Sure, we're not perfect. But we're committed to building an incredible culture and workplace. The people team’s inbox is always open if you want to chat more - we value everyone's feedback. Thanks for pushing us to be better. We've got an exciting road ahead!

Explore other reviews about WalkMe

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company culture, fast pace, and opportunity to learn and build. Salary and bonus structure.

Cons

Product and sales need to listen to delivery. The delivery teams are seeing the product in the field and accumulating valuable feedback. Unfortunately, it's not always well received.

4.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very respectful and kind people. I feel supported in my career path. Very amazing customers, knowledgeable and open to learning Fairly good training, though go getter mentality is definitely needed in this role. Consistent feedback on tickets which is helpful for improving communication, but not necessarily for better training on product knowledge Support is led by veteran support members so whenever changes are being made, they are very knowledgable, technical, and considerate of the whole team top down.

Cons

Paid hourly with low base pay, though working holidays, overtime and off hours can make up for it. Protects my hours though so this may be preferred No yearly COLA raise, everything is merit/performance based. There are quarterly bonuses that reflect department performance Mixed experience with managers' level of communication and engagment for career growth Out of date docs, knowledge is often passed from experienced support and product members At times feels like a lot ticket triaging and scheduling. Stressful to keep online statuses on and working in live queue Diversity is severely lacking in leadership roles Sometimes feels like the more good work you do, the more work you get in return. As any support jobs, the tickets are never ending.

avatar
WalkMe Response
3mo
We truly appreciate your detailed feedback, and everything you do to make WalkMe a great place to work. We are glad you feel that WalkMe is a place where you can thrive and grow your career. We encourage you to speak with your direct leader and/or your HR Business Partner to discuss some of the specific issues you raised- they are here to support you! We are always striving to do better and appreciate all of your thoughts.
See reviews by: Helpful|Rating|Date|All