Not Bad, But Nowhere Near Good - Customer Service Associate Wawa Employee Review

2.0
26 Nov 2011
Recommend
CEO approval
Business outlook

Pros

-Free beverages. -Good Pay (part time). -Co-Workers are OK -Flexible Time Off and Scheduling -The Corporation itself cares about employees

Cons

-Customers were RUDE at my location. -Managers don't care about employees. -Preferential Treatment by Management. -Work is monotonous. -Management does nothing to stop harassful customers towards Associates. -NO BREAKS GIVEN. During the morning shifts, people get a half hour break. During the night shift, we're lucky enough to get dinner. -Work environment disgusting.

Explore other reviews about Wawa

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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