csa - Customer Service Associate (CSA) Wawa Employee Review

1.0
16 Apr 2017
Recommend
CEO approval
Business outlook

Pros

great benefits, great pay, vacation

Cons

Poor Management, I got hired in Dec. 2016 when I got hired the General Manager knew I had a full-time job and I was only available on weekends. With open availability on Saturday & Sunday's and per OCPS school calendar when there's no school I have open availability. When I got hired I feel like I wasn't properly trained to understand what WAWA real expectation are for me to fulfill my job duties. I got thrown on the register my 2nd day of working with being trained correctly and coming in even asked could I stay later then my time or called into work so I thought. The supervisors don't want to take blame for anything so they blame you. They don't delegate the task evenly. They expect for the cashier to do 100 things in 4 hours and rang up customers.

Explore other reviews about Wawa

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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