4.0
7 Feb 2024
Former employee
Recommend
CEO approval
Business outlook
Pros
The management is excellent. Managers empower the team, helping us consistently meet our monthly goals.
Cons
Due to the cultural differences between Americans and Filipinos, there are occasional clashes and misunderstandings. Filipinos may react sensitively to approaches from different cultures. Fortunately, we have seniors or team leaders like me who act as intermediaries. I facilitate communication between the client and the Filipino team, clarifying tasks and areas for improvement. This role has contributed to my promotion.