1.0
14 Sept 2023
Former employee, more than 8 years
Arlington, VA
Recommend
CEO approval
Business outlook
Pros
Dealing with members is fun and rewarding.
Cons
Abysmal treatment of employees. Never got a raise and in fact lowered salaries after years of employment. They had no loyalties towards any employees. Most are women and it is a shame the way they treated us. Now that I am away I see they took total advantage of us all. Lie about pay and hours worked. Upper management and corporate do not ask or care about employees that interact with the public. Do not let their new “ rebranding “ pull you in. They recently let go employees with 20 years of experience and immediately had ads to hire new employees. No loyalty whatsoever. Their attitude is this is a service type job as if it is a volunteer position.