2nd best job I've ever had.... in a good way - Junior Dealer Western Union Employee Review

5.0
18 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Bonus, Flexible hours, wonderful colleagues, helpful and supporting

Cons

Long hours, manual processes, pressure

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Western Union Response
9y
Thanks for taking the time to leave a review. You're spot on regarding the importance of leaders spending time on the "front lines" to fully understand the employee/customer experience. Please reach out to your local HR rep with suggestions that you feel may help improve the feedback loop in your department. We've found, more often than not, that the key to successful change is through "top-down" AND "bottom-up" initiatives, not just one or the other. Looking forward to working with you!

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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