Lots of Good Things, Yet Lots of Opportunity to Improve - Anonymous employee Western Union Employee Review

4.0
27 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company does amazing things around the world. Their Compliance organization is best in class. There are lots of smart, kind, funny, hard-working people.

Cons

There are dozens of processes across the company in various functions that are archaic and create issues in working cross functionally.

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Western Union Response
7y
We couldn't agree more with your pros! #WUROCKS We appreciate your thoughts regarding internal processes. We are dedicated to implementing thoughtful workstreams to help us grow as an organization and remove some of the roadblocks to decision making. We will share your comments with our management teams. If you'd like to share more detailed and confidential information with us, please reach out to us at careers@westernunion.com.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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