Frustrating Bureaucracy and Lack of Accountability - Senior Quality Analyst Western Union Employee Review

2.0
29 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Decent benefits and OK pay

Cons

Morale in Compliance is abysmal - it's all about the appearance of working, not doing anything of actual value. Promotions/company movement is all about who you know, although right now the company is going through a purge so good luck

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Western Union Response
7y
We appreciate you taking the time to leave a review. We are disappointed to hear of your morale concerns within Compliance. We want each employee to have great job satisfaction at WU. We regularly evaluate market conditions and consider promotions based on a team member’s knowledge, ability & contribution. We encourage employees at all levels to share their concerns with us and take this feedback to heart. We will pass along this information to our leadership teams to help implement positive changes across the organization.

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5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

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4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO, family friendly, good mid management

Cons

Senior management not employee centered, employees are on edge with sublease of floors, job security is a concern

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