It was the best of times and the worst of times. - Anonymous employee Western Union Employee Review

3.0
12 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WU offers a fantastic challenge for regional and global support to many different people and cultures. Money transfers to family members back home is greater than foreign aid. It is a great thing to help so many in very practical ways. WU is also innovating in mobile payments making it easier for people to send and recieve money.

Cons

W'U talks the talk but does not walk the walk in terms of racial diversity. Although there is more to diversity than race, there are no Blacks in senior management nor on the board of a company that prides itself on diversity. Explained as there are no qualified Black candidates when doing global searches for management positions does not suffice. There is also blatant sexist treatment of females.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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