Overall, a Pretty Cool Place to Work - IT Project Manager Western Union Employee Review

4.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

I worked at the headquarters in Denver, CO. It was a nice, modern work environment. No complaints about salaries and benefits. They had finally started spending money on IT over the last few years I was there. They went from a "keeping the lights on" mentality to "let's get the latest and greatest for our employees."

Cons

They've started moving towards a younger demographic there and were doing a lot of reorganizing that left some of the older employees with many years of experience without a job. Some of the hiring decisions made in the last couple of years were suspect at best. There was still some modernization needed in some of their core customer facing systems. Although they are a truly global money transfer business, the competition is getting fiercer and they will need to step things up, especially in the US, to continue to be the front runner.

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Western Union Response
5y
Thank you for your 10+ years at Western Union! We are happy to see you list a lot of pros, such as work environment, salary, and benefits! We are thankful for all the work our employees do, and so we do our best to take care of them through our Global Total Rewards program. Western Union is currently in the middle of a very transformative time. Following our WU Way, we are changing the way we work to deliver a better customer experience and drive growth for the company. Given our globally-minded nature, we're constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. We take to heart all feedback from current and former employees, and we will share your experience with the appropriate teams as we continue to drive positive change in the company.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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