Good benefits, work life balance, question mark to company's growth prospect - Senior Operations Manager Western Union Employee Review

3.0
18 Mar 2014
Recommend
CEO approval
Business outlook

Pros

- The company is the leader in its area, so less competitive pressure. Good for folks who are not looking for challenges or rapid changes. - Company products and technology do not evolve much in spite if what happens in the digital world. That makes your work manageable. - Good benefits and work life balance. I can see many people working here for many years are very comfortable here. - being small and flat organization, you have very limited opportunity and visibility if you are in smaller office locations.

Cons

- Pace of change to catch up with new developments. Slow to adjust itself to make it relevant to the new consumers and technology. It's interesting to see how the company can maintain its position vs the likes of paypal and online low cost p2p provider out there. - People too comfortable in their job means strong status quo. People looking to constantly challenge themselves or stimulate their brains may not enjoy working here. - CEO really lacks focus. Reorgs are daily routines. Even at top management level.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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