Impossible to Move Up - Senior Compliance Officer Western Union Employee Review

2.0
24 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, decent pay

Cons

Opportunities for advancement are rare and are given to people outside of the team when they occur. Most recently a managers position was given to another manager located in Mexico even though there are several people on the team who are more than qualified for the job and already located in Denver. The manager in Mexico has readily admitted that she is not familiar with the team and it’s processes and will need help getting up to speed. It is repeatedly shown that going above and beyond is not rewarded. Though everyone tries to put on a happy face, team morale has suffered greatly.

avatar
Western Union Response
5y
First, thank you for 8+ years of service at Western Union! We're pleased that you cited our work environment and compensation as pros! However, we're disappointed to hear about your experience with career growth and management. We strive to provide career opportunities and promotions equally based on knowledge, skills, and contributions. We appreciate all feedback we receive from our employees, and we will share your thoughts with leaders across the organization.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

See reviews by: Helpful|Rating|Date|All