Sixteen tons - Anonymous employee Western Union Employee Review

1.0
7 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do pay employees in real, usable currency. Health benefits and a 401k are provided. The work is done in a building, shielding employees from the elements. Said building is metro-accessible.

Cons

Salaries are significantly less than what similar companies in the area provide. Potential for promotion is limited and mostly related to how well you can schmooze with management. If they dont like you, expect to be marginalized. Management appears to be overall uninterested in how work is done. One really gets the sense that they often dont understand the basic processes they are supposed to be overseeing and could not fill in themselves for absent employees. This lack of understanding will not stop them from meddling of course. Stellar work is taken completely for granted, while any mistakes you might make will haunt you for the rest of your days. Overall corporate strategy seems confused and very short sighted. the term "slash and burn" comes to mind-- short-term gains at a potentially huge cost down the line. While the company continues to post huge profits, virtually none of that wealth gets to non-management employees. Enjoy your 1% semiannual raise (if youre really lucky). Company surveys are actually sent out to determine employee's thoughts and ideas for corporate improvement. The employee responses are completely ignored by management and no suggestions are implemented. Employee morale is extremely low. Watch your back and document every single thing you do or you may well end up in a serious bind. Interdepartmental communication is often difficult and can become openly hostile depending on who is involved. This has obvious implications for workflow and work quality. Overwork is a constant. Expect to regularly stay well past your posted quitting time. Training is done solely with regard to the immediate task at hand. jobs and processes are not/poorly explained as to how they fit into the big picture.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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