Mismanaged, misguided. They treat you like a retail money transfer clerk - Senior FX Dealer Western Union Employee Review

1.0
8 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Free snacks and coffee. That's about it.

Cons

poor management with no vision. Middle management is over their head. Low end of salary range. Lots of unnecessary red tape. Nobody wants to take ownership. \

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Western Union Response
5y
Thank you for sharing your feedback and for 5+ years of hard work at Western Union. We’re pleased that you mentioned benefits like snacks and coffee in the office, however, we’re sorry to hear about the cons you experienced with management, compensation, and office processes. We understand that management can have a significant impact on our employees and so we hold our leaders to the highest standards. We also strive to provide competitive compensation packages based on annually reviewed salary market data and analysis. As we continue to change the way we work to provide a better customer and employee experience, we will share your feedback with the appropriate teams. Should you have additional feedback you wish to share with us confidentially, please email us through careers@westernunion.com.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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