They outsourced all of our jobs to India... - Senior Systems Administrator Western Union Employee Review

2.0
4 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The people below management level were very nice...

Cons

Long On-call ours. They had just failed and needed FDC to rescue them. They split off from FDC and Upper Management failed again!!!

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Western Union Response
4y
First, thank you for being part of our journey for 10+ years! We are pleased that you appreciated working with your colleagues as we strive to foster an inclusive and collaborative work environment here at Western Union. However, we’re disappointed to see that you would not recommend us as an employer. Given our being globally-minded, we continually review key considerations for our jobs and the demand for the roles we need to achieve our business results. We also understand our leaders' impacton our employees across the organization, so we uphold our leaders to the highest standards. Employee feedback is critical to helping us ensure we are influencing positive change in the organization, and we will share comments like yours with the appropriate teams.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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