It used to be a great company, now It is not. - Human Resources Western Union Employee Review

2.0
24 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The only advantage I would consider in joining this company nowadays is that the salary may be competitive compared to others. However, this doesn't mean you would find a similar salary elsewhere in the market

Cons

They offer tuition reimbursement as a benefit, but it’s rarely paid out. It’s often conditioned on being a top performer, and even when you reach that level, it remains conditional, making it nearly impossible to receive. The micromanagement is excessive, from upper management down to your direct supervisor, which makes achieving a work-life balance incredibly difficult. They conduct layoffs every four months, typically cutting 45+ people from various departments. This contributes to a toxic culture where employees are constantly afraid of being the next to go, and work in fear. There is clear favoritism among upper management when hiring or dealing with employees in general. Overall, the work environment is highly toxic, with a prevalent culture of racism and xenophobia. Upper management and corporate have been known to make disturbing comments, and there are numerous unsettling stories from employees.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

See reviews by: Helpful|Rating|Date|All