Wildix

1.0

9 Dec 2021

Channel manager

Recommend

CEO approval

Business outlook

Pros

Solid UC platform (UCaaS). Competitive and feature-rich.

Cons

Management mistreats the employees and their partners. The company consistently changes course and policies with the partner channel and employee management. The company is based in the EU (Italy and Ukraine) and does not understand the North American partner channels. They prefer to manage the partners with a stick (threats and penalties) instead of a carrot (financial and other incentives). Wildix does not have any large partners, since they tend to attract the smaller partners who value the fat margins over the mistreatment from management. As an employee, you would be joining a perpetually revolving door of employees with average tenures of 6-9 months. So if you need a job while looking for a job, this is probably a good fit. Anyone who is experienced and has a good work ethic tends to leave on their own. Oh and the benefits are abysmal. The compensation plan for the sales staff changes 2-3 times a year, so whatever they say in the offer letter is not going to be honored. They add on additional qualifiers to prevent you from getting your full commissions.

Wildix Response

Thank you for taking the time to share this feedback with us. We are sorry about your poor experience while working at Wildix and appreciate your honesty. One of Wildix's top priorities is continuous improvement and we are focused on improving our managers' skills to help them become the best leader they can be! Your feedback is valuable and we are already working on several aspects to make sure this kind of situation won't happen in the future. Wildix is an international company, we have offices around the globe (EMEA headquarter in Tallin, Estonia, Tech hub in Odessa, Ukraine, Sales, Marketing and other business functions in Italy, France, the UK, Germany, Spain, Switzerland, Sweden and presence all over Europe). Wildix Inc. has a fantastic office based in Columbus, Ohio and your former team is made of very knowledgable people who come from the telco/UC industry in the USA, experts about North America channel partners who work relentlessly to make Wildix a successful and solid reality. Regarding your comments about attrition and retention in Wildix, I invite you to have a conversation with the HR team that can provide you way more solid and reliable data on this topic, rather than a personal assumption. It's true, benefits package for the US may not be the best, but a fast growing successful company open to feedback will change whatever is needed even 4 time a year until it finds what work best for the employees and the business. Good luck with your career pursuits.

Stay away- Toxic Work Environment, Abusive Management - Channel Manager Wildix Employee Review

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