Slowing going down hill - Product Designer WillowTree Employee Review

3.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The people you work with day to day are great, ability to work remote

Cons

Although Willowtree has allowed remote work to be "apart of its culture" it is constantly looked upon as less than those who work in the office. As a remote worker it always felt as if your work was not only valued less but you were excluded from other company perks such as happy hours, holiday parties, wellness stipends etc.. Not only did management horribly manage their approach to layoffs, they continuously reassured the entire company that we were "doing great" and "rapidly growing" before letting over 100 employees go. Management preaches growth but most managers don't even have the time or desire to assist the growth of their own reports. It's unfortunate how Willowtree's recent decision making has demolished any sense of culture this company used to have and I found that many were only sticking around because they are/were clinging to what the culture "used to be". Try valuing your EXISTING employees before trying to hire more.

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WillowTree Response
2y
Thank you for taking the time to write this. I can assure you that making our remote team members, which now constitute about 20-25% of our total North American team as valued as any other team member is absolutely critical. We have invested significantly in this branch and will continue to do so. Please ping me anytime on approaches on how we can address areas where we are falling short, as it's certainly not our goal. - TD

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Cons

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3.0
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Recommend
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Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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