Another one bites the dust - Software Engineer WillowTree Employee Review

1.0
1 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Benefits are still pretty decent for the industry, especially the insurance.

Cons

For YEARS, WillowTree was, hands down, the BEST place to work. Leadership cared about employees. They actually LISTENED to us when we told them things. I was here for 5 years and had never seen leadership or management caught in even a half-truth, much less a full lie. They actually put their money where their mouth was and TOOK CARE of us, for years. And then we got bought. I thought maybe, if there was a place that could survive a buyout, it would be WillowTree. I was wrong. Very wrong. Seemingly overnight, we became a police-state corporate hellscape. Leadership, who (again -- for 5 YEARS) I'd never seen caught in even a half-truth, blindsided us with layoffs after months of telling us they wouldn't be happening. The NEXT DAY, leadership was telling us "We know we need to rebuild your trust." Like, what? You're gonna slap someone in the face and then be like "Oh man, I know you probably don't trust me right now." So insulting. And from that day forward, it was an entirely different company, with fun occurrences such as: - I'd mention something in confidence to someone and, next thing I knew, leadership was breathing down my neck about it. - I was strung along for 6 months waiting for a promotion. I was made to do a significant amount of paperwork to get the promotion. 3 TIMES. I didn't get the promotion. - We did a daily icebreaker for the company. I posted a completely innocuous one (that had been used before) asking people's favorite way to waste time online. Someone (high enough in leadership that they should have known better) took a screenshot and reported me straight to one of the highest members of leadership and said that my question could clearly be misconstrued as encouraging people to waste time online ON COMPANY TIME (?!?!). Said leader took it seriously and it ended up as official feedback on my record. - Leadership spent all day every day gaslighting everyone by pretending that we were the same exact company we'd always been (and if you don't believe me on this one, just read any of the comments WillowTree leadership has left on reviews since June -- it's like they're not even reading the comments) - After weaponizing the trust they built with us over the course of years to keep us complacent while they figured out who they were going to lay off, they also had the audacity to start what they called a dedication to "radical transparency." (And you can see this being mentioned as replies to several recent reviews). As though we employees were just going to forget that they lied to us when it was most convenient for them? Once again, very insulting that they considered us THAT naive. - Leadership, under the guise of the aforementioned "radical transparency," started holding the threat of more layoffs over our heads to make us work harder, like we couldn't see what they were doing. And this is a short list of just the last few months. All of this kills me to type. I was absolutely in LOVE with WillowTree. It was different for a long time. There was a time when I thought I'd retire here. But alas, it was not to be so and I recently left the company because of how bad things have become. So yea, you've been warned. Do not work here.

avatar
WillowTree Response
2y
I appreciate everything you feel/felt about WillowTree and understand the pain the May layoffs caused. As the one who personally responds to every review here, I can tell you I read every single one and take them to heart. The May layoffs were brutal and a profound change of course for us, but I will tell you it had zero to do with our acquisition. The market for our services changed in early 2023 and we had to make very difficult decisions. My loyalty has to be to the company as a whole and ensure we remain a thriving business. I fully own the decision to do those layoffs. I am sorry to hear about the changes that have happened on your projects or in the org you are part of. One thing I really struggle with is the feedback that we had "surprise" layoffs, but then also feedback that by sharing issues we are having in the business we are "holding the threat of layoffs over our heads to make us work harder". We can either be transparent and talk about risks, or we don't but then any decision ends up being a surprise. I know the team was frustrated by the layoffs but there is a hard decision to make in terms of visibility....

Explore other reviews about WillowTree

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

See reviews by: Helpful|Rating|Date|All