Lost all of it's magic - Anonymous employee WillowTree Employee Review

2.0
29 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- This company hires great people who are passionate about their craft - Ability to work on interesting projects with recognizable clients both big and small

Cons

- The values the company once stood on are getting overshadowed by hustling to reach revenue goals, no matter the cost - Still haven't landed on an effective people-management structure after many iterations - Career advancement can be stalled by things outside of your control whether it be being allocated to a project that does not give opportunities for you to meet requirements for a promotion (or being unallocated for an extended period), having a manager that doesn't put in effort for you because they are spread thin with other responsibilities, or there simply being no budget for merit increases or positions available to grow into - New policies have been put into place that only meet the business's needs and are not considerate of employee experience. PTO may be denied or limited during the holidays, whether or not you hit the limit. You are asked to work 40 billable hours to the client and any other required responsibilities not directly related to the project including admin tasks, interviewing, manager responsibilities, and company-wide meetings have to be done outside of those 40 hours.

Explore other reviews about WillowTree

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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