Pros
A portfolio of mixed products that hold tremendous potential for SAP and Salesforce customers in the back office. Probably one of the best kept secrets in the back-office automation space. Strong opportunities for self-starter motivated sales and presales personnel with big pools of contacts who can assimilate what Winshuttle can achieve and are familiar with the history, deployment use case and customer stories. Pockets of strong technical, functional and operational competency. Above average customer support advocacy Nice open plan offices, great colleagues in the lower ranks and some awesome social events like the annual user group conference. The people make this organization work, not the leadership unfortunately. Strong 'start up' vibe and 'can do' attitude even though this is a bootstrapped company that has been around for a while - not extravagant, not arrogant, just driven!
Cons
Married to SAP and Microsoft with no apparent plans to do anything different from what they have done since 2003. Still terribly unknown - marketing and positioning seem to be opportunistic and haphazard. Aggravated by small annoying competitors who it seems to have no real strategy to neutralize. Recently a number of senior management and executive positions were hired in but then the company laid off a number of key individual contributors on the grounds of fit/cost without understanding what contribution they make. Vacillates between wanting to use and lean on partners to meet domain competency needs but then complaining about them because they cannot be managed and step all over the same pool of customers owned by the sales teams. Support, product and engineering teams don't seem to think that hardcore SAP experience matters. Not much in terms of growth opportunities for existing personnel. Hampered by glacial software development with mixed quality results in what is delivered. Nothing seems well architected and barely hangs together. No 'real' innovation - nothing new has been offered to the market in the past five years. Some people are doing jobs that they are clearly not competent to perform but one has to wonder if they aren't perhaps protected by more senior personnel.