Previous Experience on the Titanic Required - Anonymous employee Wisetail Employee Review

1.0
7 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most employees are cool. Used to be a GREAT company. Truly miss the old ways of Wisetail. Things in the past year went from questionable to undoubtedly, and sadly, frightening.

Cons

Where to begin... the company is sinking. For years, throughout acquisitions, continued failure of the platform, and turnover in leadership, we were told, "It's going to get better... this is just a phase." The platform barely works and clients are, rightfully, pissed that a site they pay good money for is constantly down. Departments are victim to constant turnover and a "plan" that is only talked about and reevaluated, but never executed upon. Many employees are hired to do one job, which changes within weeks of coming onboard. Leadership is inexperienced and the president of the company barely exhibits leadership skills, to put it nicely.

Explore other reviews about Wisetail

5.0
20 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good pay, good people, good food.

Cons

Growth seems to happen by chance.

4.0
16 Jul 2024
Recommend
CEO approval
Business outlook

Pros

- The work itself is great. Awesome clients, awesome product and industry, amazing people. Four stars based solely on the work you can do. - Product is pretty awesome. - Individual teams are fantastic. - The VP of Product, Evan Melick, is by far the best people leader I've ever seen. Their CS VP, Ryan White, is also great. - Fully remote with no expectation to go into the office *unless you work for Operations.

Cons

- The entire organization is so sales-centric, so hyper-focused on making sure Intertek's bottom line is met, that nothing can get done. For two years now, no real growth has happened across the company – no backfill, no team growth or new hires. You cannot get a raise, period, except for 2% annually, unless you get a promotion into management. - As a whole, there is no growth opportunity here. This is a fantastic beginner-to-mid-level job, but you'll reach your tenure at about 3 years, because there's a glass ceiling. - For the amount of revenue they bring in, they do nothing for employees. No bonuses or commission unless you're in Sales. I can't even get a $50 gift for a departing coworker approved, because that's too expensive apparently. The benefits are incredibly lackluster, and are being held down with an iron fist by both Intertek's vice-grip on the company's finances, and Wisetail's operations manager + president combo. - Recently, really leaning into the 'do as i say' culture where, when our president needs something, she gets it no matter what. It's become very toxic this year.

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