Best agency for bold, radical work - Principal Wolff Olins Employee Review

5.0
8 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Do radical work for companies at the forefront - Wolff Olins is called upon to partner with executives to tackle gnarly creative challenges that have global human impact. Work with talented, ambitious and optimistic people, and develop your craft alongside the most seasoned and experienced practitioners in the industry - at Wolff Olins everyone is a practitioner, including the CEO, so you get to learn from and work with, the best of the best. Great momentum in the growing, fast-paced SF office with opportunity to learn, grow and rise. Relative to other agencies, great work/life balance. As with all agencies, there are times when you're super busy and times where you are less busy, but Wolff Olins actively encouraged work/life balance more than any other agency I've ever worked at. They have a healthy amount of vacation days, working on weekends is discouraged, comp days are given... People actively tell you to take a break and to get out of the office.

Cons

No cons if you love to do bold work, thrive in ambiguity and have an entrepreneurial spirit. It’s not the place for complacency, nor is it for people who want to be spoon-fed, play it safe, or care more about what type of free food is available than doing great work.

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Wolff Olins Response
7y
Hi - it's Sairah here. Thanks for sharing your thoughts and experiences ... and for helping to build such a great team and body of work in San Francisco.! We're super proud of what we're achieving together - the amazing clients, ambitious work and incredible people - it's very special. As you rightly say, it suits a certain kind of spirit, drive and ambition. We'll keep at it, including being bold, saying no when it matters and keeping things transparent.

Explore other reviews about Wolff Olins

5.0
23 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful people ambitious for the work and the future of the industry

Cons

Important to focus on work life balance amidst heavy seasons

1
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Wolff Olins Response
1y
Hi - it's Sairah here. Thank you for taking time out to share here, especially when I know how busy it's been for everyone while juggling all of the demands our industry is currently experiencing. I do hear you on work-life balance and we're working to lighten the load, which should become easier now that we're through a heavy pitch load combined with the summer holidays. We'll get there and we'll do it while keeping our ambition, standards and optimism high thanks to our wonderful team and spirit as you say 🙌
2.0
21 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you're lucky, you'll work with teams who respect each other and put out world-class work. Most people genuinely care about each other and truly operate as a team. Working for well-established agency allows for instill trust from the clients who want to work with us. The Wolff Olins name still has weight to it and it will open doors for staff when they decide to leave. Free lunch twice a week in addition to fresh bagels every morning (provided by OMC).

Cons

Management, or what's left of it, is a complete mess. Inconsistent communication, endlessly changing processes and protocols formed by being reactive (instead of proactive) thus not making sense or being useful. There are a few office gossips who will make sure that news is spread before anyone even knew it was news. Some of those people sit in higher positions. You really need to watch what you're saying as you can almost always be assured it'll be shared widely. Pressure to perform but no incentives (bonuses, raises, or promotions) as the company refuses to understand how to win against their competitors. Resulted in multiple rounds of layoffs with nearly half of the headcount from a year ago remaining. Yet somehow everyone on the operations team still stands. What's left to operate? Feels very stubborn in thinking that we're always the best fit for clients, often showing up as cocky in a pitch. Inability to adapt to the current market. Incredibly top-heavy, making upward growth nearly impossible and making the few mid-level team members constantly on the hook for all of the work. Lack of interest to hire more junior and mid-level talent as nobody "has time" to manage or mentor. Lastly, Omnicom is such a stain on the organization. The hammer comes down and suddenly we are confined to Teams, confined to stringent in-office policies, confined to not being able to use tools because OMC doesn't approve them. Wolff Olins will never be the "best" or "coolest" agency because nobody wants to deal with the bureaucracy. Lastly, where's the DEI? Management and nearly all team leads are white. You cannot tote being diverse if your only diverse staff are confined to the same team or job seniority. Morale is so low after a year of layoffs, distrust, change backed by no rationale, and lack of new work. Everyone is looking for jobs, and if they're not, they really should be. The pro's do not outweigh the con's here.

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Wolff Olins Response
1y
Hi - it's Sairah here. Thank you for taking the time to share such a detailed and thoughtful review. I’m glad to hear that you’ve experienced the strength of our teams, the support people give each other, and the pride that comes from working at Wolff Olins. It’s wonderful to know that our name and our work continue to open doors for people, and that the culture of care and collaboration is still felt (and lunch is good too!). That said, I hear your concerns loud and clear, and I want to acknowledge how tough things have been recently. The current economic environment, the resulting uncertainty in our industry and the impact of layoffs everywhere are all very real and have affected us in different ways. You can be sure that I take your points about management, communication, and morale very seriously. These are not the experiences I want anyone to have, and while it’s clear we have work to do, I also feel we're on the right track, gaining momentum and that more positive times are ahead. Our clients are great, our work is great, and our people are great - we have the most brilliant ingredients to get back to our best very quickly. Regarding gossip, lack of transparency, and a feeling of being undervalued or unsupported - this isn't what any of us want, and it's not what we're about. With the help of our local leadership team, each will be addressed. I know recent changes have been unsettling, and there's an awful lot more in your feedback that I'd love to talk about - let's pick that up internally. Thank you for your honesty and for caring enough to share in the meantime. And do drop me a line privately if you'd like to, or reach out to Jill or your community lead, so we can keep moving things forward together.
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