Avoid At All Costs - Anonymous employee Woo Agency Employee Review

1.0
4 May 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Incredibly talented, warm, welcoming employees. Relationships that last long beyond your tenure at Woo. Best of the best. -Family atmosphere and collegiate relationships among employees. -Great location, but it's next to an emergency animal hospital and there are people crying outside. But there are people crying inside, too. -Peanut butter pretzels abound.

Cons

Where to start? This "agency" is an outright catastrophe, thanks 100% to the core exec leadership. How poorly this business is run is astonishing and everyone is miserable all of the time. Let's start with co-owner #1. -I've never met a more narcissistic leader. Maybe Trump, but I haven't actually met him. Every decision she makes is for a selfish reason and/ or to make herself more money. She feigns caring about her staff, but the second she can turn on them she will, and does, and has. -Exhibit A: She cut paid maternity leave despite having pregnant staff at the time. (And subsequently cut paid paternity leave too.) Might I add she runs a feminist, female-empowering podcast that’s all about “women helping women.” The podcast is her pet project and she forces her employees to work on it as if it’s a real client. It makes no profit, she's delusional about its success, and it takes precedence over actual, money-earning work way more often than it should. Not only is it based on total lies of women helping women (because she’s proven herself basically the opposite of a feminist) it's also just very bad. -Exhibit B: She refused to hire the only qualified/ right candidate for a job because they were in a wheelchair and she didn’t want to bring Woo's building up to ADA code or give this employee a handicapped parking spot. -Exhibit C: All projects are run through her, in which she makes all decisions about creative, which are usually in bad taste or just flat wrong. The poor creative employees have no license here, they are all just pairs of hands. But we should all be grateful for the creative opportunities afforded to us. Exhibit D: Despite making a ton of money, she goes through the leftover production props and wardrobe and picks what she wants first before any of her underpaid peons can look through the scraps. -If you disagree with her, you’re no longer on her favorites list. Everyone walks on eggshells around her. -Unapologetically judgmental. -The other co-owner adds nothing to the business, brings in awful new business clients that lead nowhere and calls the police when there’s a POC hovering around the office. -Both owners make employees work on the owners' and owners' families' personal side projects and stay past operating hours to do so. -There are no benefits, other than the typical health/dental/vision insurance options and some cheap wine and cheese twice a month. No 401k matching, no cell phone reimbursement, no perks, no personal days or summer half days. Because all of these normal perks would cost the company money that they don't technically have to spend in order to operate, so why would they? Employees are worked to the bone without any appreciation, then laid off at the drop of a hat because the business is managed so horribly. -Refused to give a veteran Veteran's Day off. -Half the team forced to work on outdated PC laptops that crash constantly. - Creatives leave with little to no work they're able to put in their books, which makes working here even more not worth the strife. -C-suite bends over backwards for their awful clients and make the working stiffs bear the brunt of it. They agree to insane timelines and miniscule budgets just to keep their crappy clients happy which forces their employees to work a ton of constant overtime. C-suite is too scared to ever push back on unreasonable demands by clients. -Employees are expected to be available at all hours of the day and night but be grateful for the peanuts they are paid. -Bagels on Monday is not culture. A ping pong table is not culture. A $24 Amazon Echo as a Christmas gift is not culture. -Exec. mgmt/ C suite touts transparency but lies about everything and is as sneaky as can be. Staff is constantly worried about being laid off. -Employees were told they must take vacation days (or go unpaid) between Xmas and New Years. I've never heard of any agency ever doing this. Jeez, give your team a few days off after they slave away all year and can barely even take a sick day without working. I feel like Woo wouldn't even close for Christmas Day if they could get away with it without full on riots. -Any positive review for this agency is either from 5 years ago when it was decent or was written under duress.

Explore other reviews about Woo Agency

5.0
16 Apr 2022
Recommend
CEO approval
Business outlook

Pros

They were professional, kind, and prompt!

Cons

They didn't have a space for the actors to work out their costumes for the commercials in a private space - we were working in the company's lobby.

1.0
4 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some people who made it bearable

Cons

Where to begin? If you're a woman, don't even think about working here. The only people who ever have the chance to work on anything remotely interesting are men. The women on the team don't even get the chance to pitch ideas and are stuck on social accounts no matter how much harder they work to prove their worth or ask to be challenged. Which is sad that they have to do in the first place. Even with a female ECD, this was the kind of stunted behavior we had to deal with. It was brought to her attention multiple times, but nothing changed. That was disappointing. 'Woman owned' but so what? Women get talked over in meetings. Their ideas don't get taken seriously. They get stuck on social. No matter how much they ask to be more and do more, they don't get the chance to. Spare me the BS excuses of "they're not ready to be on set" and "there isn't enough bandwidth" Newsflash to the ACDs and CDs who work here: did you know that even if someone on your team isn't ready to go on set that it is your literal job to teach them how to get there? Or maybe create opportunities for growth so they can be ready? Did you know that? Also, FYI, everyone who was on the team at the time I'm referencing had been on (much bigger) sets at previous jobs multiple times. Funny how that works. The leadership team is a mess. They will create surveys where they encourage you to be honest about this dumpster fire of an agency and then never share the results or implement any sort of change. It is embarrassing. They promote a culture based on fear and reactivity. Every project is a constant chaotic fire. But it's all okay because we're a 'family'. This family will fire someone without cause and immediately cut off their access to their computer only to reach out to them weeks later for files. This family will also tell an employee who gave their two weeks to only stay for one and then not pay them. The owner wants everyone to RTO simply because she wants to watch everyone. She thinks people don't work at home. She has zero faith or trust in the team she hires and will hire freelancers to work on pitches vs her actual team. Speaking of freelancers, they seem to burn every single bridge they have with good ones because they don't pay them on time. There is zero opportunity for growth. Pay is WELL below market average. You'll get a lot of meetings with your 'CD' and be told you're doing an incredible job with no feedback as to how you can grow or improve, but you will get denied a promotion and raise. Yet the account team receives promotions so often a lot of the titles seem completely made up. Members of the account team have also been known to tell people they wrote scripts and came up with creative concepts for commercials. Expect the account team to be making most of the creative calls since one CD in particular needs their hand held every step of the way and can't make executive creative decisions which is scary. This CD is a known problem within the agency. But the owner refuses to listen to the multiple people who have complained countless times about the nonstop issues with this CD. There is zero process and it seems to get worse by the day. Burning people out and working unnecessarily late hours for mediocre work. No holiday parties, no bonuses, but don't worry when you come into the office they'll order a rotisserie chicken and bread to show how much they appreciate you and maybe if you're lucky, they'll even ask you to bring a meal to feed 40 people for a potluck where you're told how amazing the agency is doing despite rampant layoffs. Despite all of this they are still renovating an office because that's the most important thing to them, having their 'family' come into the office because the owner says she knows what's best for all of us. Yes, she actually tells us that. The turnover is beyond laughable, but are you surprised? If you want your mental health to decay at a rapid pace this is the spot for you.

5
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