Starts well, but 100% doesn't end that way... - Anonymous employee WorkWave Employee Review

This is an out with the old and in with the new story. Don’t believe everything you read from negative reviews. The companies new leadership is doing EXACTLY what should have been done over 5 years ago. If you’re a solid worker with talent and seasoned experience outside of WW you’ll fit in with the new first string team members. We are working on things that the past teams should have completed years ago and now it’s actually going to happen. That’s a comeback kid story for sure.

Based on my pros you can guess there are some folks who have been let go recently and some others who are left and have feelings about it. The cleaning out of the old and the wave of incoming new people is a pro not a con some people need to get with that program and perform or exit. Don’t let those bad attitudes stop you from joining, they can see themselves to the door as quickly as you can come fill their seat.

Unlimited PTO and remote work.

The company is owned by 4 private equity firms. They do not allow you to make any collections efforts. The department policy is to call twice and send multiple emails for payment. At the end of the month they end up writing off hundreds of accounts and pl ing them for collections. They make no effort to work with their customers especially if they are having financial difficulties. They have no contracts department to actually review when a customer has to cancel. If you sign a 1 year contract for certain cost in the middle of this contract they will issue a price increase. It’s a hard job especially when you can’t help these customers and you are constantly getting yelled and cursed at by the customers. take this job at your own risk.