Pros
I am proud to work for Wren because we focus on manufacturing high quality fully assembled kitchens in the UK and also delivering exceptional service. When I first started at Wren I had no knowledge of the Kitchen industry which was quite daunting. As part of the Wren Induction I spent a few weeks shadowing colleagues before being invited to a weeks intensive training course. It was based in Howden near the factories so we visited them to gain an understanding of the manufacturing processes involved with making our kitchens, this was very useful. The weeks course was very informative but at the same time really enjoyable. The hotel I stayed at was amazing and all travel and meals were paid for. I enjoy waking up in the morning to come to work because I am part of a great team in the Southampton Store. The team works together to hit weekly sales targets and ensure we deliver excellent customer service which is regulated by customer feedback from our email survey that is sent to them. We finished as a store number one in the company for customer service which I am proud to be a part of. You are your own boss so being organised and planning is key to a successful career at Wren. You determine whether you are going to be a top performing designer or an average one. The financial rewards are amazing, you can earn really good money which is based around your volume of sales and a basic salary. I get a real buzz when I sign of a Wren installed kitchen and the customer is ecstatic with the finished product and the service they have had along the way. I then take photos of the kitchen to show to other potential customers, which really helps them imagine what there kitchen may look like.
Cons
You work weekends and at least one late night a week as you have to be available for your customers. On the flip side this is when you make your money and their is plenty of holiday to take!